What are you looking for? Patients Debt Collection Protection ActReport Insurance Fraud in New MexicoInsurance TypesTitle InsuranceHomeowners InsuranceCondo InsuranceRenters InsuranceAuto InsuranceHealth InsuranceManaged Health Care ReviewGrievance Procedures RulesWhat Consumers need to know about Surprise BillingIndependent Review OrganizationBilling ExamplesHealthcare Provider ArrangementsMultiple Employer Welfare Arrangement (MEWA)Life InsuranceOther Types of Health InsuranceStay Ready for Disasters!FloodWildfireWind & HailWinter Storm Resources Read the Law: Patients’ Debt Collection Protection Act Read OSI’s Rules: Title 13 Chapter 10 Part 39 Access Indigency Tool – English Access Indigency Tool – Spanish OSI Events Calendar View our calendar of events Starting July 1, 2021, New Mexico law protects low-income people from medical debt collection. The law is called the Patient’s Debt Collection Protection Act. Debt collection can be selling the debt to a third party, and it can be filing a lawsuit against the patient. Debt collection also can be placing a lien on the patient’s property or garnishing wages. If you are low-income, medical providers cannot take certain debt collection actions against you. Low-income also is called “indigent.” Under New Mexico law, “indigent” means your household income is at or below 200% of the federal poverty guidelines. You can ask your medical provider or the debt collector to decide if you are indigent. You can also check the federal income guidelines to see if you may qualify. See the Debt Collection Notice below to learn more about your rights. You can fill out the “OSI Attestation of Indigency Form” to claim indigency. Consumer Resources OSI Attestation of Indigency Form – English OSI Attestation of Indigency Form – Spanish OSI Instructions for Attestation of Indigency Form – English OSI Instructions for Attestation of Indigency Form – Spanish Debt Collection Notice
October 8, 2026 News Releases New Mexico Officials Demonstrate How Home Wildfire Mitigation Can Reduce Ignition Risk Socorro, N.M. — The New Mexico Office of the Superintendent of Insurance (OSI) partnered with the Insurance Institute for Business & Home Safety (IBHS) and the State Fire Marshalls Dept. on October 7 to demonstrate how wildfire mitigation can affect a home’s vulnerability to fire. The demonstration compared model homes with different levels of wildfire […] Read More
September 1, 2026 News Releases NEW MEXICO ANNOUNCES RATES FOR 2027 ACA PLANS, STATE PREMIUM SUPPORT WILL CONTINUE TO HELP ENROLLEES WITH COSTS Contact: Life and Health Product Filing BureauEmail: life.health@osi.nm.gov SANTA FE, N.M. – The New Mexico Office of Superintendent of Insurance (OSI) has approved 2027 rates for individual market Affordable Care Act (ACA) plans sold on and off BeWell, the New Mexico Health Insurance Marketplace. The average increase is 24.4%; OSI scrutinized the rates and they […] Read More