• IPRA

Notice: New Process Regarding IPRA Request Submissions

Effective June 25, 2022, the Office of Superintendent of Insurance (“OSI”) is launching a web-based portal (GovQA) for records request submissions pursuant to the Inspection of Public Records Act (“IPRA”).

Users will be able to track their request’s progress, receive updates and download responsive records. By managing all aspects of the IPRA request process through this portal, the goal is to make the process more user-friendly, efficient and transparent.

IPRA requests can also be submitted via United States Postal Service (USPS) to:
Office of Superintendent of Insurance
ATTN: IPRA Custodian
P.O. Box 1689
Santa Fe, NM 87504

IPRA Request Submission through can also be submitted to OSI’s physical address via other Carriers (United Parcel Service-UPS, FedEx) to:

Office of Superintendent of Insurance
ATTN: IPRA Custodian
1120 Paseo de Peralta, Room 428
Santa Fe, NM 87501

For questions regarding IPRA, please contact Frances Gallegos at (505) 500-9369.

The requester must identify the records sought with reasonable particularity, including stating the year or years from which the records are sought.

Every person has a right to inspect the public records of the Office of Superintendent except those records falling within the exceptions listed in the Inspection of Public Records Act (“IPRA”), found at 1978 NMSA Sections 14-2-1 through 14-2-12.

The Custodian must permit the inspection immediately or as soon as practicable, no later than 15 days after receiving a written request. If the inspection is not permitted within 3 business days, the Custodian shall explain in writing when the records will be available for inspection or when the OSI will respond to the request. The 3-day period begins when the written request is delivered to the office of the Custodian. A person who is not the Custodian but receives an IPRA request must forward the request to the Custodian and notify the requester why he or she does not have the records, the records’ location and the name and address of the correct custodian.

The OSI charges copying fees as follows:

  • $1.00 per page for copies made of original documents;
  • actual costs for downloading copies of public records to a computer disk or other storage device, including the actual cost of the disk or storage device;
  • actual costs of transmitting copies by mail, electronic mail or facsimile; and
  • no fee in excess of $1.00 per page for documents 11″x17″ or smaller.

The OSI requires advance payment prior to providing the records and provides a receipt upon payment. The OSI does not charge a fee for the cost of determining whether any public record is subject to disclosure.

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