The Consumer Assistance Bureau assists consumers who are having difficulty with an insurance issue. Consumers may submit complaints involving insurance companies concerning the issuance or cancellation of policies and the processing of claims.
Producers are key resources for New Mexicans looking for quality insurance products. Whether you're looking to get licensed, renew your license, or complying with educational requirements, you may find the information and forms you need for Producers right here.
OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.
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BULLETIN 2026-010: The New Mexico State Legislature appropriated $5 million to the New Mexico Office of Superintendent of Insurance (OSI) to address medical malpractice insurance costs for individual providers. The appropriation was part of a supplemental appropriation package passed in 2025. This one-time appropriation directs OSI to provide a premium subsidy for private medical malpractice insurance policies. […]
The Office of the Superintendent of Insurance will hold its annual public meeting to present and discuss the findings and recommendations contained in the 2025 Prescription Drug Price Transparency legislative report. The purpose of this meeting is to inform the public of the report’s contents and to provide an opportunity for public comments and questions. […]
OSI Urges Residents to Remain Vigilant and Review Prevention and Preparedness Recommendations Contact: Elouisa Tyler, Consumer Assistance Bureau ChiefEmail: Elouisa.Tyler@osi.nm.gov SANTA FE, N.M. – As Wildfire Awareness Month concludes, the Office of the Superintendent of Insurance reminds residents that wildfire prevention remains a shared responsibility that extends well beyond the month of May. With the […]
Contact: Elouisa Tyler, Consumer Assistance Bureau ChiefEmail: Elouisa.Tyler@osi.nm.gov SANTA FE, N.M. – When it comes to wildfire awareness, it is key to be prepared at a moment’s notice with go-bag essentials and evacuation routes in mind. During Wildfire Awareness Month and throughout peak wildfire season, residents are encouraged to prepare emergency “go-bags” and review evacuation […]
Contact: Elouisa Tyler, Consumer Assistance Bureau ChiefEmail: Elouisa.Tyler@osi.nm.gov SANTA FE, N.M. – As New Mexicans head outdoors to enjoy warmer weather, the Office of the Superintendent of Insurance (OSI) is reminding residents to stay mindful of how small actions can make a big difference in preventing devastating fires. OSI is reminding New Mexico residents to […]
Contact: Elouisa Tyler, Consumer Assistance Bureau ChiefEmail: Elouisa.Tyler@osi.nm.gov SANTA FE, N.M. – Wildfire Awareness Month is underway, and the Office of the Superintendent of Insurance (OSI) is continuing to remind residents about summer safety tips, how to protect your home and property from wildfire, and what the public needs to do to remain vigilant. Fast […]
Contact: Elouisa Tyler, Consumer Assistance Bureau ChiefEmail: Elouisa.Tyler@osi.nm.gov SANTA FE, N.M. – As of April 2026, many regions across New Mexico are under active fire restrictions due to high-risk seasonal conditions. With “hot work” – including welding, grinding, and metal cutting – identified as a primary cause of human-started wildfires, the Office of the Superintendent […]
OSI reminds residents to take advantage of the Wildfire Prepared Home program to protectproperty and lower insurance rates Contact: Elouisa Tyler, Consumer Assistance Bureau ChiefEmail: Elouisa.Tyler@osi.nm.gov SANTA FE, N.M. – As part of its Wildfire Awareness Month news release series throughout the month of May, the Office of the Superintendent of Insurance (OSI) is reminding […]
Contact: Elouisa Tyler, Consumer Assistance Bureau ChiefEmail: Elouisa.Tyler@osi.nm.gov SANTA FE, N.M. – As part of its Wildfire Awareness Month news release series throughout May, the Office of the Superintendent of Insurance (OSI) is reminding New Mexico residents to stay vigilant of activities that can unintentionally spark wildfire if proper precautions are not taken As dry […]
Contact: Elouisa Tyler, Consumer Assistance Bureau ChiefEmail: Elouisa.Tyler@osi.nm.gov SANTA FE, N.M – The Office of the Superintendent of Insurance (OSI) is kicking off Wildfire Awareness Month this week, emphasizing the importance of preparedness, prevention, and community engagement across the state. During spring and summer months of heightened wildfire awareness, OSI is reminding the public to […]
