The Consumer Assistance Bureau assists consumers who are having difficulty with an insurance issue. Consumers may submit complaints involving insurance companies concerning the issuance or cancellation of policies and the processing of claims.
Producers are key resources for New Mexicans looking for quality insurance products. Whether you're looking to get licensed, renew your license, or complying with educational requirements, you may find the information and forms you need for Producers right here.
OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.
Consumer Assistance
Insurance Professionals
Legal Information
About OSI
Get the latest information about rule changes, legislation, industry information and consumer news.
Pursuant to NMSA, Section 59A-2-8 General powers and duties of superintendent, this order provides an initial interpretation of what specified sex trait modification procedures and prescriptions are eligible for defrayal starting Plan Year 2027 for health plans sold on the New Mexico BeWell Exchange. Office of Superintendent of Insurance (OSI) staff may revisit this interpretation […]
The Office of the Superintendent of Insurance will hold its annual public meeting to present and discuss the findings and recommendations contained in the 2025 Prescription Drug Price Transparency legislative report. The purpose of this meeting is to inform the public of the report’s contents and to provide an opportunity for public comments and questions. […]
This notice serves as an official reminder that all insurers and licensed insurance professionals are required to comply with the mandatory reporting and cooperation requirements established under the New Mexico Insurance Fraud Act. These obligations are ongoing and apply to every insurer, adjuster, producer, and insurance professional conducting business within the State of New Mexico. […]
Case number for this matter is 2025-0118. To review the complete record in this matter, including all filed documents, please visit the OSI eDocket. NOTICE IS HEREBY GIVEN that the Office of Superintendent of Insurance (OSI or Superintendent) scheduled a public comment period and a public hearing in person, via video conference, and via telephone […]
NOTICE-2025-10-15: The New Mexico Office of the Superintendent of Insurance (OSI) will process all company appointmentselectronically through the National Insurance Producer Registry (NIPR). The appointment renewal invoice will include all resident/nonresident appointment renewals. All agents will appear on the renewal list unless the agent was terminated by 11:59 p.m. CST on December 26, 2025. For complete […]
Announcements To review the complete record in this matter, including all filed documents, please click here to be directed to the OSI eDocket. Case number for this matter is 2024-0005. ORDER SETTING PATIENT COMPENSATION FUND SURCHARGE RATES FOR CALENDAR YEAR 2025
NEW MEXICO HAS IMPLEMENTED A NEW ELECTRONIC PROCESS FOR THE SUBMISSION OF THE INSURANCE FRAUD ACT ASSESSMENT FILING
Comes now, the Civil Investigations Bureau for the New Mexico Superintendent ofInsurance (“CIB”), requesting that the Superintendent oflnsurance (Superintendent”) declare that a catastrophe resulted from the Salt and South Fork Fires, and in support respectfully states as follows: 1. Originating on the Mescalero Apache Reservation, the South Fork and Salt fires started on Monday, June […]
The New Mexico Office of Superintendent of Insurance (OSI) will begin collecting the Insurance Fraud Fee through OPTins, a program offered by the National Association of Insurance Commissioners. A link to New Mexico’s OPTins page will be posted on OSI’s website on September 12, 2024. Due to the delay in the publication of the link, […]
We apologize for any inconvenience this may cause, the publication of the Insurance Fraud Fee is delayed, however, the Office of Superintendent of Insurance (OSI) Insurance Fraud Law Enforcement Division is in the process of automating its fraud fee payment system in conjunction with the NAIC. Pursuant to the Insurance Fraud Act, NMSA 1978, Section […]