The Consumer Assistance Bureau assists consumers who are having difficulty with an insurance issue. Consumers may submit complaints involving insurance companies concerning the issuance or cancellation of policies and the processing of claims.
Producers are key resources for New Mexicans looking for quality insurance products. Whether you're looking to get licensed, renew your license, or complying with educational requirements, you may find the information and forms you need for Producers right here.
OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.
Consumer Assistance
Insurance Professionals
Legal Information
About OSI
Get the latest information about rule changes, legislation, industry information and consumer news.
BULLETIN 2026-013: Bulletin 2024-022 that was issued on October 29, 2024 is hereby amended to delete the sentence, “This Bulletin shall expire two years after the date it is issued by the Office of Superintendent of Insurance (the OSI) unless otherwise earlier rescinded, revoked or extended.” which is hereby replaced by the sentence, “This Bulletin shall remain […]
BULLETIN 2026-011: This Bulletin 2026-011 replaces former Bulletin 2024-018, which expires on October 1, 2026. Also, this Bulletin replaces a portion of the “Confidentiality Requests” paragraph on page 3 of Bulletin 2025-0111 as expressly discussed below. In accordance with the Insurance Code and to align with OSI’s mission to regulate the business of insurance, health insurance & […]
BULLETIN 2026-012: During the 2023 Legislative Session, Governor Michelle Lujan Grisham signed House Bill 131 specifying medical necessity and nondiscrimination standards that provide coverage for prosthetic and orthotic devices. During the 2026 Legislative Session, the governor expanded access by signing House Bill 38 to amend Sections 59A‑16‑21.4, 59A‑22‑62, 59A‑23‑32, 59A‑46‑72, and 59A‑47‑66 NMSA 1978. Legislative testimony in […]
AMENDED BULLETIN 2026-010: The New Mexico State Legislature appropriated $5 million to the New Mexico Office of Superintendent of Insurance (OSI) to address medical malpractice insurance costs for individual providers. The appropriation was part of a supplemental appropriation package passed in 2025. This one-time appropriation directs OSI to provide a premium subsidy for private medical malpractice insurance policies. […]
BULLETIN 2026-007: This Bulletin repeals and replaces Bulletins Nos. 2003-006 and 2015-008, and any other Bulletin on this same topic issued prior to the date of this Bulletin. This Bulletin is issued in accordance with NMSA 1978, Sections 59A-2-8 and 59A-57-1 through – 11; and 13.10.16 and 13.10.17 NMAC. The purpose of this Bulletin is to amend […]
BULLETIN 2026-010: The New Mexico State Legislature appropriated $5 million to the New Mexico Office of Superintendent of Insurance (OSI) to address medical malpractice insurance costs for individual providers. The appropriation was part of a supplemental appropriation package passed in 2025. This one-time appropriation directs OSI to provide a premium subsidy for private medical malpractice insurance policies. […]
BULLETIN 2026-008: This bulletin will take effect on January 1, 2027.Until that date, carriers must continue to follow Bulletin 2021-009.Bulletin 2021-009 will remain in effect through 12:00 a.m. December 31, 2026, and thenwill be considered repealed. Senate Bill 120 titled “No Behavioral Health Cost Sharing,” was signed into law by Governor Michelle Lujan Grisham on April 8, […]
BULLETIN 2026-009: On March 19, 2026, the Superintendent issued the referenced Amended Order because of the significant changes made to the Medical Malpractice Act. The Superintendent anticipates that the significant changes made to the Medical Malpractice Act should result in less costly premiums for medical professional liability insurance coverage. To satisfy the requirements of the Amended Order […]
BULLETIN 2026-006: Bulletin No. 2021-026 is hereby repealed. The process for enrollment reporting will be communicated to carriers through electronic mail and via the Office of Superintendent of Insurance website at: https://osi.state.nm.us/en/insurance-professionals/life-and-health-division/ For additional information about this repeal please contact the Life and Health Division at: life.health@osi.nm.gov ISSUED this 19th day of March, 2026. REPEAL OF BULLETIN […]
BULLETIN 2026-005: This Bulletin is issued as required by general OSI Bulletin No. 2024-022, except that the requirement in Bulletin 2024-022 that insurers must notify the PPC rating/advisory organization that notice was provided is waived for this Bulletin. The OSI has been notified by ISO, a rating/advisory organization, about a recent Public Protection Classification (PPC) survey involving […]
