The Consumer Assistance Bureau assists consumers who are having difficulty with an insurance issue. Consumers may submit complaints involving insurance companies concerning the issuance or cancellation of policies and the processing of claims.
Producers are key resources for New Mexicans looking for quality insurance products. Whether you're looking to get licensed, renew your license, or complying with educational requirements, you may find the information and forms you need for Producers right here.
OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.
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BULLETIN 2016-003: Interest rate applicable to unpaid claims 45 days after required proof of loss has been furnished Bulletin 2016-003
BULLETIN 2016-002: Requirement for a summary of benefits and coverage (“SBC”) Bulletin 2016-002 (PDF)
BULLETIN 2016-001: CONSUMER NOTIFICATION: Affordable care act data matching Bulletin 2016-001 (PDF)
BULLETIN 2015-032: Suspension of BULLETIN NO.2015-32 Bulletin 2015-032
BULLETIN 2015-029: Clarification of Small Groups Sales Going Forward Bulletin 2015-029
BULLETIN 2015-030: Interpretation and application of NMSA 1978 59A-11-3(A) and 59A-12-15 Bulletin 2015-030
BULLETIN 2015-031: Premium surtax pursuant to NMSA 1978 section 59A-6-2(c) health insurance coverage requirements pursuant to articles 46 and 47 of the insurance code. Bulletin 2015-031 (PDF)
BULLETIN 2015-028: Definition of “SMALL GROUP” under PACE Act Bulletin 2015-028 (PDF)
BULLETIN 2015-026: Catastrophe Declaration Bulletin 2015-026 (PDF)
Bulletin 2015-027: Application of Medical Insurance Pool (MIP) credits to premium tax liability, NMSA 1978, Section 59A-54-10- Amended. Bulletin 2015-027 (PDF)
