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      The Consumer Assistance Bureau assists consumers who are having difficulty with an insurance issue. Consumers may submit complaints involving insurance companies concerning the issuance or cancellation of policies and the processing of claims.

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      Producers are key resources for New Mexicans looking for quality insurance products. Whether you're looking to get licensed, renew your license, or complying with educational requirements, you may find the information and forms you need for Producers right here.

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      OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.

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      OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.

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  • Consumer Assistance , submenu

    Consumer Assistance

    The Consumer Assistance Bureau assists consumers who are having difficulty with an insurance issue. Consumers may submit complaints involving insurance companies concerning the issuance or cancellation of policies and the processing of claims.

    • Consumer Assistance
    • Glossary of Insurance Terms
    • Look up a licensee or Find an Insurance Company
    • File a Complaint
    • Report Insurance Fraud
    • Find a Life Insurance Policy
  • Insurance Professionals , submenu

    Insurance Professionals

    Producers are key resources for New Mexicans looking for quality insurance products. Whether you're looking to get licensed, renew your license, or complying with educational requirements, you may find the information and forms you need for Producers right here.

    • Insurance Professionals
    • Individuals and Agencies
    • Company Licensing
    • Financial Regulation
    • Life and Health
    • Property and Casualty
    • Fraud Assessments
    • Individual/Business/Company License Lookup
  • Legal Information , submenu

    Legal Information

    OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.

    • Legal Information
    • Rulemaking
    • Enforcements & eDocket
    • IPRA
    • Service of Process
    • OSI Privacy & Cookie Policy
  • About OSI , submenu

    About OSI

    OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.

    • Mission & Vision Statement
    • About the Superintendent
    • Divisions
    • Nominating Committee
    • Newsroom & Announcements
    • Contact Us
    • Careers with OSI
    • Newsletter Signup
    • OSI Events
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  • News - Bulletins

    Get the latest information about rule changes, legislation, industry information and consumer news.

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File a Complaint

Have an insurance issue or complaint? We can help you with your complaint against insurance companies, agents, and adjusters operating within New Mexico.

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OSI Events Calendar

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May 14, 2020 Bulletins

NEW FORM REQUIRED FOR INDEPENDENT AND PUBLIC ADJUSTERS’ SURETY BOND

BULLETIN 2020-012: NEW FORM REQUIRED FOR INDEPENDENT AND PUBLIC ADJUSTERS’ SURETY BOND Bulletin 2020-012

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April 29, 2020 Bulletins

COVID-19: COMMERCIAL PREMIUM ADJUSTMENTS AND MIDTERM PREMIUM AUDITS

BULLETIN 2020-011: COVID-19: COMMERCIAL PREMIUM ADJUSTMENTS AND MIDTERM PREMIUM AUDITS Bulletin 2020-011

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April 21, 2020 Bulletins

REGULATION COMPLIANCE/GOVERNMENT RELATIONS CONTACT AND COMMUNICATION. ACTION REQUIRED.

BULLETIN 2020-010: REGULATION COMPLIANCE/GOVERNMENT RELATIONS CONTACT AND COMMUNICATION. ACTION REQUIRED. Bulletin 2020-010

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April 20, 2020 Bulletins

SURPRISE MEDICAL BILLING

BULLETIN 2020-009: SURPRISE MEDICAL BILLING Bulletin 2020-009

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April 1, 2020 Bulletins

SHORT-TERM SUPPORT OF HOSPITALS AND PROVIDERS

BULLETIN 2020-008: SHORT-TERM SUPPORT OF HOSPITALS AND PROVIDERS Bulletin 2020-008

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March 26, 2020 Bulletins

NMDOH PUBLIC HEALTH EMERGENCY ORDER CLOSING ALL BUSINESSES

BULLETIN 2020-007: NMDOH PUBLIC HEALTH EMERGENCY ORDER CLOSING ALL BUSINESSES Bulletin 2020-007

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March 20, 2020 Bulletins

REQUEST TO ALL INSURANCE COMPANIES REGARDING CONSUMERS AFFECTED BY COVID-19 AND THE EMERGENCY PUBLIC

BULLETIN 2020-006: REQUEST TO ALL INSURANCE COMPANIES REGARDING CONSUMERS AFFECTED BY COVID-19 AND THE EMERGENCY PUBLIC HEALTH PLAN MEASURES Bulletin 2020-006

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March 17, 2020 Bulletins

UTILIZATION AND REIMBURSEMENT OF TELEMEDICINE DURING COVID-19 PUBLIC HEALTH EMERGENCY

BULLETIN 2020-005: UTILIZATION AND REIMBURSEMENT OF TELEMEDICINE DURING COVID-19 PUBLIC HEALTH EMERGENCY Bulletin 2020-005

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March 6, 2020 Bulletins

COVID-19

BULLETIN 2020-004: COVID-19 Bulletin 2020-004

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February 25, 2020 Bulletins

MORATORIUM ON APPROVAL OF EXPECTED BENEFIT FILINGS UNTIL PROMULGATION AND APPLICATION OF RULES

BULLETIN 2020-003: MORATORIUM ON APPROVAL OF EXPECTED BENEFIT FILINGS UNTIL PROMULGATION AND APPLICATION OF RULES Bulletin 2020-003

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855-427-5674

USPS Mailing Address Santa Fe: P.O. Box 1689, Santa Fe, NM 87504-1689

Santa Fe Non-USPS Deliveries:
1120 Paseo De Peralta,
Santa Fe, NM 87501

Address Albuquerque:
6200 Uptown Blvd NE #400,
Albuquerque, NM 87110

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