COVID-19 Health Insurance Call Center 1-833-415-0566

The New Mexico Office of the Superintendent of Insurance (OSI) wants to make sure that New Mexicans can report issues or ask questions related to health insurance during COVID-19. That is why we launched a toll-free COVID-19 Health Insurance Call Center. We want to hear from you so that we can make sure all the people we serve are getting what they need out of their health insurance during this difficult time.

Call us if you:

  • Get wrongly charged for COVID-19 testing, treatment, or vaccinations

  • Have questions about signing up for health coverage

  • Need help resolving a health insurance issue

Want to report suspicious activities that may be a scam

Have any questions that you think we can help answer

Remember, if you need health insurance, options are available. If you lost your job-based coverage you may qualify for Medicaid or discounted private insurance. Visit our COVID-19 Resource Page to learn more about what OSI is doing to protect consumers and make sure New Mexicans have the coverage they need.

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New Mexico Annual Appointment Renewal 2027

DATE: November 4th, 2026 TO: Insurance Companies with New Mexico Agent Appointments SUBJECT: New Mexico Agent Appointment Renewal Invoices for 2027 The New Mexico Office of the Superintendent of Insurance (OSI) will process all company appointments electronically through the National Insurance Producer Registry (NIPR). The appointment renewal invoice will include all resident/nonresident appointment renewals. All […]

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NEW MEXICO ANNOUNCES RATES FOR 2027 SMALL GROUP HEALTH INSURANCE MARKET

Contact: Viara IanakievaEmail: Viara.Ianakieva@osi.nm.gov Santa Fe, NM – The New Mexico Office of Superintendent of Insurance (OSI) has approved 2027 health insurance premium rates for the small group health insurance market. As of March 2026, over 31,000 New Mexicans were enrolled in a small group plan. The average increase across small group plans is 19.8%. […]

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