The Consumer Assistance Bureau assists consumers who are having difficulty with an insurance issue. Consumers may submit complaints involving insurance companies concerning the issuance or cancellation of policies and the processing of claims.
Producers are key resources for New Mexicans looking for quality insurance products. Whether you're looking to get licensed, renew your license, or complying with educational requirements, you may find the information and forms you need for Producers right here.
OSI works to ensure that New Mexicans have access to the insurance they need to provide economic security. OSI enforces laws passed by the state legislature and follows federal rules, licenses insurers, reviews and approves rate filings, and takes enforcement actions when laws are violated.
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BULLETIN 2026-008: This bulletin will take effect on January 1, 2027.Until that date, carriers must continue to follow Bulletin 2021-009.Bulletin 2021-009 will remain in effect through 12:00 a.m. December 31, 2026, and thenwill be considered repealed. Senate Bill 120 titled “No Behavioral Health Cost Sharing,” was signed into law by Governor Michelle Lujan Grisham on April 8, […]
BULLETIN 2026-009: On March 19, 2026, the Superintendent issued the referenced Amended Order because of the significant changes made to the Medical Malpractice Act. The Superintendent anticipates that the significant changes made to the Medical Malpractice Act should result in less costly premiums for medical professional liability insurance coverage. To satisfy the requirements of the Amended Order […]
New Mexico Office of the Superintendent of Insurance Highlights Program To Assist in Wildfire Home Hardening Contact: Elouisa Tyler, Consumer Assistance Bureau ChiefEmail: Elouisa.Tyler@osi.nm.gov Santa Fe, NM – The Office of the Superintendent of Insurance (OSI) is proud to announce that the firstcertificate through the Wildfire Prepared Home Program has been issued to a homeowner […]
BULLETIN 2026-006: Bulletin No. 2021-026 is hereby repealed. The process for enrollment reporting will be communicated to carriers through electronic mail and via the Office of Superintendent of Insurance website at: https://osi.state.nm.us/en/insurance-professionals/life-and-health-division/ For additional information about this repeal please contact the Life and Health Division at: life.health@osi.nm.gov ISSUED this 19th day of March, 2026. REPEAL OF BULLETIN […]
BULLETIN 2026-005: This Bulletin is issued as required by general OSI Bulletin No. 2024-022, except that the requirement in Bulletin 2024-022 that insurers must notify the PPC rating/advisory organization that notice was provided is waived for this Bulletin. The OSI has been notified by ISO, a rating/advisory organization, about a recent Public Protection Classification (PPC) survey involving […]
UPDATED BULLETIN 2026-003: This Bulletin updates Bulletin No. 2026-003 by correcting the sentence “This Bulletin is issued as required by general OSI Bulletin 2026-003” to properly say, “This Bulletin is issued as required by general OSI Bulletin No. 2024-022.” The OSI has been notified by ISO, a rating/advisory organization, about a recent Public Protection Classification (PPC) survey involving […]
BULLETIN 2026-004: Repeal Note: This bulletin hereby repeals Bulletin No. 2023-009 issued on April 6, 2023. ISSUED this 27 day of January, 2026. REPEAL OF BULLETIN NO. 2023-009 (PDF)
BULLETIN 2026-003: This Bulletin is issued as required by general OSI Bulletin No. 2026-003. The OSI has been notified by ISO, a rating/advisory organization, about a recent Public Protection Classification (PPC) survey involving the fire service protection areas (FSPA) of Ruidoso. As a result, policyholders protected by Ruidoso FSPA are moving from class 2 rating to class […]
BULLETIN 2026-002: Repeal Note: This bulletin hereby repeals Bulletin No. 2022-004 issued on April 4, 2022. ISSUED this 12th day of January, 2026. REPEAL OF BULLETIN NO. 2022-004 (PDF)
BULLETIN 2026-001: Repeal Note: This bulletin hereby repeals Bulletin No. 2018-013 issued on August 23, 2018. ISSUED this 12th day of January, 2026. REPEAL OF BULLETIN NO. 2018-013 (PDF)
